IN-BOUND PROCESS

Call Centre Services

Every day, our clients entrust multiple queries of their customers and businesses to our dedicated employees, who engage in telecon and Internet contact, call centre operations, information flow and management, customer service.

Currently we have started a Call Centre with 50 Seats at pune location and are rapidly expanding. Our quality call centre provides solutions to each one of our customers / clients and tangible strategic benefits to our clients.

We provide to our clients with:

Higher quality telephone and web-based customer service operations
Lower base operating costs
Maximum customer value

We deliver through:

Specialized computer telephony technologies
We're open 24 hours a day, 7 days a week to take your calls.
Human resources management and process expertise

Businesses intended on growth simply cannot cost effectively develop the same in-house level of sophistication in technology and human resources. By outsourcing customer service and sales to Vidushi Gyaanpeeth, businesses preserve capital resources, reduce their cycle time and improve corporate performance.

Right from the inception, Vidushi Gyaanpeeth’s commitment has always been to provide the highest quality service to our client base. By understanding fully what our customers require, we have built our reputation and our business by growing in a controlled and steady manner. Our formula of being available to our clients on a one-for-one basis has always allowed us to offer continued improvements and product enhancement and maintain the highest standards of excellence.

Vidushi Gyaanpeeth, is committed to employees. In an industry that traditionally pays its attendants minimum wages, offers no benefits, suffers a poor image and experiences employee and client turnover, Vidushi Gyaanpeeth stands alone in employee compensation and company loyalty. We offer our staff a real opportunity to earn a living, and provide comprehensive health benefits. Highly motivated employees who have a personal stake and who care about their clients and their company will always outperform their competitors. Vidushi Gyaanpeeth commitment to utilizing the best technology available, and supported with innovative applications and quality assurance, Vidushi Gyaanpeeth can help your company succeed.

We are proud of our clients, our products, and our people. We hope to have the opportunity to demonstrate our abilities in serving your needs. Let us work for you. We truly do put quality on the line.

Designing total customer solutions requires a clear understanding of your entire enterprise. We're in a unique position to provide an objective enterprise assessment and develop an opportunities analysis. With this approach, we can identify your needs, propose cost-effective solutions and execute them in a flexible, functional plan.

Vidushi Gyaanpeeth, goes beyond plan design to actually deliver the recommendations. Every day, on every project, we add value through quality project management. Start to finish, this expertise is invaluable, because timing and continuity reduce cycle time and build in operating efficiencies.

The solution is to approach the dedicated Vidushi Gyaanpeeth call centre services, where our team becomes a seamless extension of your business.

COURSES

IBM Mainframe

IBM AS/400

Software Testing

.Net

Diploma Course

NEWS AND EVENT

• Launched of Study Centre of Yashwantrao Chavan Open Univ. ( MAY 09 )
• Courses Offered Thru YCMOU : BSc. ( BIS ) & BCA.
• Launched Vacation Batch for Graphics & Animation
• Launched IBM AS/400 course for students & professionals.
• Launched Dot Net Certification Course.
• Shortly Launching Diploma in Software Testing.
• Shortly Launching Modular Courses for Undergraduates..
• Announcing the launch of career courses for all...

ADDRESS

Vidushi Gyaanpeeth
C Wing 338, 2^nd Floor, Airport Road,
Jai Ganesh Vishwa, Vishrantwadi,
Pune-15
Office No : (020)-30561778
E-mail : ask@vidushigyaanpeeth.com